Service Disclaimer for Our Clients

Please Note:

Service performance and final appearance depend on window condition.

While we do our best, external factors like weather may affect outcomes.

Vintolexia provides window cleaning as a convenience for homes and businesses in Malaysia. All statements about cleaning effectiveness, schedules or outcomes are for informational purposes. No result or timeframe is guaranteed.

General Notice

All advice and descriptions describe our usual process and past client experiences. They are not a statement of guaranteed results for every client. Differences in window condition, access, or weather can influence the outcome.

About Liability Limitations

Our team is committed to safety and diligent care of your space.

  • We are not liable for pre-existing damage to windows or property.
  • We cannot guarantee stain or residue removal where glass is permanently damaged.
  • No financial or outcome guarantee is made on this site.
  • We do not take responsibility for scheduling delays caused by external factors.

Accuracy and Content

All information is provided in good faith and to the best of our knowledge at the time of publication. However, website content may be updated, altered, or corrected at any time without prior notice to reflect new information, corrections, or legal requirements.

If you find errors, please contact us for correction.

Service and Advice Limitations

No content or advice on this site is meant as a substitute for professional property maintenance or specialist services.

Links to Other Sites

Our website may link to third-party sites for further information. We do not endorse or control the content on external sites.

Results and Variability

Cleaning results can differ between clients. Results may vary due to window surface, age, or prior damage.

Result Variation Factors

Weather, window material, and previous cleaning history may affect outcomes. No identical result is promised.

Financial and Payment Disclaimers

All services are rendered as described and may require consultation for unique circumstances.

  • Quotes given are for reference and depend on access and condition.
  • Clients may incur additional charges if specialized equipment is needed.
  • No guarantee of reimbursement for delays or dissatisfaction.

Malaysian Jurisdiction

Services and policies are governed by Malaysian laws.

All complaints or legal issues will be managed under Malaysia’s jurisdiction. Clients should ensure local compliance.

Your contractual relationship is subject to current Malaysian laws.

Always check local guidelines before scheduling service.

Indemnification

By using this website, you agree to hold Vintolexia harmless for issues resulting from misuse or misunderstanding of stated information.

Severability

If a clause here is unenforceable under Malaysian law, the rest remains effective.

Policy Changes

Our disclaimer can be updated at any time. Please review regularly for potential modifications.

Contact Us

You may reach out for clarification or questions about our policies at any time.

Email Address: content@vintolexia.sbs

Phone: +6016-787 8400

Address: Infinity8 Medini Iskandar, Unit 02-02, Level 2, CIMB Leadership Academy, Jalan Medini Utama 1, Iskandar Puteri, Johor 79200 Malaysia

Effective Date: January 19, 2026

Last Updated: January 19, 2026